75 reviews for Conditional Discounts for WooCommerce – Pro
Rated 4 out of 5
Jenny van der Molen (verified owner)–
handy plugin for webshops that work with graduated prices. Always fast and friendly response from support.
Rated 5 out of 5
Juan Marsicano (verified owner)–
Great plugin that make discounts easy for costumers. And really great support! It was not working and they take time to check the problem.
Rated 5 out of 5
Mderob –
Very useful plugin and competent technical support, available and quick to solve problems!
Rated 5 out of 5
ARNAUD KASTNER –
Nice plugin, a must have for any Woocommerce website !
Rated 5 out of 5
Adam Vesterager (verified owner)–
This plugin made it possible to give my Mailchimp list a discount when shopping, which was awesome. The support is super friendly and quick to reply.
Rated 5 out of 5
OJ-K –
We 100% recommend this plugin. The support team analyzes and gives you options so you can achieve your goals. Thank you team
Rated 5 out of 5
Maëlle –
I had difficulty activating the plugin on a customer’s website. I contacted the after-sales service and they cleared the situation for me very quickly.
I am delighted to have called upon them.
Rated 5 out of 5
Wei Ling Kuo –
The payment charged was an error issue and I reported it to customer service. The service was very grateful. He is patient to make corrections. I love this plugin and it solved the marketing pricing set up all in one shopping stop. I would renew it next year!
Rated 5 out of 5
Rosa (verified owner)–
Amazing customer support, quick and efficient.
Rated 5 out of 5
Diana de Crozals –
I’m very happy with this plugging.
The customer support its amazing. They are reactive, fast and always answer all questions.
Excellent contact. Thanks to Adeniran for your help and patience.
Rated 5 out of 5
Xavier NUEL –
Very good module. The implementation of promotional rule is simple and effective.
The support was able to resolve our concerns in record time.
Well done !!
Rated 5 out of 5
Olivia Martin (verified owner)–
The conditional discount plugin works great and the technical support is fantastic. The techs were very responsive via the chat function. I feel confident I will continue to use more features this plug in has to offer on future site builds.
Rated 5 out of 5
Ieva –
Great plugin that has many options and also great support that helped to solve all the issues we had!
Rated 5 out of 5
contact1 (verified owner)–
Great plugin, Great support!
Rated 5 out of 5
Consult & Co Digital (verified owner)–
Hotfix with French taxes issue within a day. Very good support, and very good plugin.
Rated 5 out of 5
myriam (verified owner)–
des techniciens ont passé beaucoup de temps à m’aider gracieusement et le plugin est à un prix très correct vu ses capacités
j’en suis très contente!
Rated 5 out of 5
Seb (verified owner)–
This is a really great discounts plugin which caters for any type of discount. The interface is easy to use and the support team are very quick to respond and super helpful!
Rated 5 out of 5
KONSTANTINOS PAPASTATHOPOULOS (verified owner)–
The plugin works really well (it has no errors so far and it is well optimized) and it is very easy to use. The support is also very quick to respond, they are really helpful and they are very fluent in english so you will have no trouble solving any issues that you might encounter.
Rated 5 out of 5
Si Omar (verified owner)–
Very good and dependable plugin
Rated 5 out of 5
Douglas Lockett (verified owner)–
Super fast customer service!
Rated 5 out of 5
Oleksandr Osmichenko (verified owner)–
Quick and great support. Unique approach to each customer and their needs! Your discounts will be in good hands!
Rated 5 out of 5
ian p –
Great support – lightening fast and very informative. Got me up and running in no time.
Rated 5 out of 5
Bernard Chabrol (verified owner)–
Great support from Adeniran ! thanks the plugin works fine.
Rated 5 out of 5
Ole Eng –
Great plugin, does what it promises, and awesome support. Thank you!
Rated 5 out of 5
Manon –
Thanks for your great support.
Rated 5 out of 5
satia.daelli (verified owner)–
Fast Support!!
Rated 1 out of 5
Ton (verified owner)–
Bought this plugin because of its many possibilities. Unfortunately from the first moment problems with the plugin. Incorrect calculations, offers that become inactive etc. etc. Even with the help of the hepldesk we don’t get the problems solved. In our case we have never been able to use the plugin, and after a wp udate we tried it again, but there is no solution. Gone plugin, no refund. We were told that this is allowed by law. True our time had passed, but it has been forgotten that the plugin was under continuous development….
Again the idea is great, too bad the plugin doesn’t work…. a waste of my money!
Hermann –
Hello Ton,
I’m sorry you’re experiencing these issues. Due to the nature of wordpress where any developer can code and release it’s plugin or theme, it’s very difficult to keep a plugin entire compatible with thousand of others especially those who don’t follow the guidelines and create compatibility issues for everyone else. The best way for us to help is to setup a staging area where we can determine the conflict sources and help. And our last conversation 9 days ago about that was left unanswered…
Rated 5 out of 5
Laurynas (verified owner)–
I’ve bought this plugin, because I needed to create a discount and I could not find another way to do it. What I have noticed first was how easy it is to use, everything is really clear. However that was not the thing that impressed me the most. The discount that I created didn’t work for some reason and it seemed that there were no easy fix for it, but the technical support did EVERYTHING there was to do to help me. They replied fast and fixed every issue and stayed with me for every little thing that was bothering me. The communication they provide is worth every cent of the product price. Thank you!
Rated 4 out of 5
Stephen Huart –
Good plugin
Rated 5 out of 5
Rick Chiantaretto (verified owner)–
I found your plugin because it became very clear that my products were of interest to people, but shipping costs caused abandoned carts. No one likes shipping costs!
To meet customer expectations, I needed to offer free shipping, but couldn’t make that happen on products or sales where the margin was low. I specifically looked for a solution that could allow me to do shipping tiers based on cart totals, and your plugin was the magic that made it happen.
“Imagine my surprise when I thought, I want to offer discounts to my mailing list subscribers, and found out I could do it!”
Rated 5 out of 5
Peter Stidsen –
A very nice plugin which does a great and flexible work. Very great support when in need of that.
Rated 5 out of 5
Ashley –
This is an incredible plug-in. Works perfectly, operates very fast and has little to no overhead on the site.
The code must be very efficient. So a big tick to the coding team who worked on this plug-in.
The support person we spoke with was very knowledgable and responded fast, something you rarely see these days.
Thanks Discount Ap – you guys rock!
Hardcore SARMS USA
Hermann –
Hello Ashley,
THank you for such great review. This is the kind of review that makes our day 🙂
Rated 3 out of 5
myriam –
the plugin keeps its promises despite some bugs. The addition of a gift to the cart page sends to the home page so it would be more normal to stay on the shopping cart page, can we correct this redirect?
Donald Faly (verified owner)–
Hi Myriam,
This should not normally redirect to the home page. Can you start a chat by clicking on the live chat button on the bottom right so we can help you fix this bug?
Rated 5 out of 5
trungit.nt (verified owner)–
Quickly support
Rated 4 out of 5
Paul K. (verified owner)–
This seems to be the ONLY plugin on the market that will do what I want—namely, discount any item based on OTHER items already in the cart. It’s relatively simple to set up, and support was very responsive and helpful when I had trouble. My only complaint is that I can no longer use Woocommerce coupon codes for customers. The coupon codes will reek havoc on the formulas I created with All Discounts. Perhaps All Discounts could either create a coupon system that can work along side of its discount formulas, or work in conjunction with a built in coupon system like Woocommerce.
Hermann –
Hello,
That’s great you mention coupons! We were thinking about adding a way to be compatible with coupons by adding our own improved coupons system. Would you mind starting a live chat so we can discuss that feature?
Rated 1 out of 5
mateitudor (verified owner)–
Cons:
You can’t choose a gift quantity, in other words if you have 3 products you can only offer 3 gifts.
You can’t offer a gift every 3 products purchased even though 1/2 of the functionality is there.
You can’t add messages of any kind other than translate the existing ones that don’t make sense.
The support is not helpful nor willing to admit plugin shortcomings.
It could be great but it isn’t.
Rated 4 out of 5
nik (verified owner)–
Great plugin, very flexible and reliable. Please consider allowing discounts to be applied via admin orders.
Rated 5 out of 5
lplightle (verified owner)–
I was able to create a Buy 2 Get 1 Free deal across multiple products based on a specific variation (color). This was the ONLY plugin I could find that would accomplish this. Thank you!
Rated 1 out of 5
Brandon Mack –
When first purchased I had massive amounts of problems with their discounts plugin regarding AND and OR conditions. Instead of fixing the logic to make it work as AND and OR are supposed to, they just updated their documentation to say OUR logic works this way.
The plugin I found out, after enabling and disabling plugins to find the culprit, is throwing mass amounts of PHP errors, causing our error log file to be massive in seconds, consuming resources, and slowing down out site to a stand still causing timeouts on page loads, and since I originally purchased the plugin through Code Canyon and they now removed it from there, I can’t get updates. I don’t even know if the update will fix the issue since they won’t answer any of my emails asking for assistance.
They got my money and don’t seem to care to help me now. Maybe this will get them to reach out so this can be fixed.
Donald Faly (verified owner)–
Hello Brandon,
Sorry you are experiencing these issues. We sent out an email to all our existing clients when we moved this plugin from CodeCanyon, which included how updates will be handled going forward.
Sorry you did not see it.
Our primary support channel is through the chat bot on this site, but I cannot locate any chat from you.
Please can you kickstart a chat so we can help you sort this out? All you have to do is click the Blue chat icon to the bottom right of our site. Thank you
Rated 5 out of 5
Josef (verified owner)–
A great plugin for discounts!
Rated 5 out of 5
Rejmarket (verified owner)–
This is a must-have plugin if you use Woocommerce! It is very customizable, it has a ton of features that are easy to configure and use, thousands of real-life sale scenarios and the developer is always improving upon it. I cannot imagine running sales without it. Support has also been great and we are extremely happy with it.
Rated 5 out of 5
kreytos –
Awesome!
Rated 5 out of 5
German (verified owner)–
Great plugin! the best I could say. I’ve been traying dozens of plugins like this, but this is the best: most clear, easy, fast and complete solution in the market. Please add “of the same type count” as a condition. Thanks!!
Hermann –
Hello,
Thank you for your kind words. Can you tell me more about the “of the same type count” condition you were referring to?
Rated 4 out of 5
Kameeleon –
Works good
Rated 1 out of 5
ybdraz –
most of the features i have try to activate are not working, also when trying to apply some discounts my site went down and was working again only after i have deactivated and deleted the plugin. looks likes the plugin is just not stable and have to many bugs. E.G when i apply a discount with the plugin i dont see the discount price if i use woocommerce to display products – i see the regular price and only if i enter the product page i see the discount price (no matter what i did in the plugin settings)
Rated 5 out of 5
subidubiY2 –
I love this plugin, and use it continuously since the moment I have purchased it.
Rated 1 out of 5
blackatlascreative –
Reason for purchasing:
Creating a booth purchasing system for an expo. When 2 booths are purchased next to each other a “double” discount should be applied. I setup a rule that says when order item count = 2 AND items are in a certain product list apply the “Double” discount. This worked well. When 3 booths next to each other are purchased this should be a “Triple” discount. Another rule is setup that says when order item = 3 AND items are in a certain product list apply the “Triple” discount. This worked well on its own. The problem:
When I have three items in the cart AND/OR logic should say these three items are in this group AND the cart item count is 3 so apply the Triple discount. It also applied the double discount implying there are only 2 items in the cart. Their code for items in cart = 2 seems to think it’s an => 2 somewhere in behind. I had to add an extra rule saying AND item count < 3 for the double. I contacted support to address the issue, sent photos of the lists, the rules, tried to get them to walk me through it algorithm style, try to replicate the issue in a sandbox, nothing. I got replies, but they all say I am wrong with barely any explanation or help This is literally the last email I received:
“We have checked. Try these rules relationship with OR Condition. Thats the only way that it might work. Otherwise it is not possible.” That doesn’t make sense. OR means one or the other or both. AND means it has to be both. I need it to be cart count = 2 AND in this product list. If I made it cart count = 2 OR in this product list I run into the exact same problem I am already having. The reason for the 1 star is two things. First, of they can’t figure out simple AND and OR logic which is what this whole plugin relies on, there are probably more issues than I have found. Second, when I contacted them, it took almost a week between each reply and in the end apparently I am just wrong and the plugin won’t be fixed.
Rated 5 out of 5
terrabyteis –
Plugin works great and has plenty of options. Keep up the good work!
Rated 5 out of 5
rejmark –
This is a great plugin and the support I received was outstanding. I got the plugin while it was sort of new and the improvements have been tremendous. I have tried several other plugins that did similar things but they never quite worked or were not as easy to setup as this one. The features included are many and can be tweaked for a simple or complex scenario. Whenever something did not behave as expected I contacted the plugin developer and he has helped me everytime. We use this plugin daily for all sorts of sales and I recommend it to anyone that wants sales you can trust to work.
Rated 3 out of 5
aikadesign –
The discount condition rules are powerful and can be combined to build relatively complex condition rules. +1 for that. However I got truly disappointed when I realized that shipping discounts were not to be found in the list of available discounts. I’d say it’s a fairly essential one for a web shop. Basically two relatively usual discount models cannot be accomplished with this plugin: 1) Buy product that belongs to group X, get free shipping 2) Get x % off from a single product of choice (that customer can choose the product) One more I couldn’t find out, how to make buy 2, take 3 type of discounts with this plugin? I understand these features were not promised either, but I consider them so essential that I wanted to share my experience for other potential buyers, since the plugin description is so promising. Would be good to hear if the author is planning to implement some of these features. And of course, if someone can point out how to accomplish the mentioned models with help of this plugin, then of course I’m more than willing to revise my review.
Rated 5 out of 5
patrikalienus –
My client had a very specific need: When a customer has chosen to buy X and Y, they should get Z amount off the price of Y. I looked for a _very_ long time, and even WooThemes said such a plugin didn’t exist and that I’d have to get custom work done. But, I was wrong, because this plugin exists!
Rated 1 out of 5
jeremybijoux –
Purchased the plugin and found a terrible bug and the funny logic problem with it, but the team will only look into it if I provide my customer server and website login detail which I can’t take any responsible if any information mis-used from my client portal. Bug 1: Discounted item doesn’t work on cart calculation, provided a free give to the customer but the cart total still charging the free gift’s price on it!!!! Bug 2: IT DOESN’T MAKE SENSE! If I make the condition of discount as buy A get B free, if I buy 1 A, that’s fine. BUT IF I BUYING 2 A…. they can only get 1 B for free…!!???!! So I asking the team if any setting can solve the calculation problem, they replied: “our plugin don’t have this feature; Should i request a quote from our developers team?” WHY SHOULD I PAY AGAIN TO SOLVE SUCH SIMPLE BUGS??
Rated 5 out of 5
willyfreites –
Great and Fast Support!
Rated 5 out of 5
merchandisemx5victas –
Rated 5 out of 5
fredericvdb –
Le support est un rêve ! Ultra réactif et en plus ils parlent français.
Rated 5 out of 5
trishah –
I bought this plugin specifically because it has so many options for targeting customers via their state or city. But what I needed, was a way to target another field. I worked with the developers on this custom coding and they were wonderful. They even came up with a more elegant solution. They actually ran into an issue with one of the features I wanted and spent two whole days researching to see if they could make it work (unfortunately WooCommerce dose not allow it) but I was very happy they went above and beyond to try to give me everything I wanted. Bottom line; Excellent work and good communications!
Rated 5 out of 5
jbek81 –
Excellent support! Great functionality!
Rated 5 out of 5
terapima –
Rated 5 out of 5
rocketship_ –
Very flexible. it works perfectly on Avada theme. Very good customer service. 5/5 Thanks!
Rated 1 out of 5
Pakito85 –
dispone de errores como no excluir cupones de descuento lo cual es un grave error hacer un descuento sobre un articulo con cupon
Rated 5 out of 5
alex_132 –
This was the only plugin at the market that could fix my way of creating a discount on a variation product in woocommerce. Massive choice of configuration and the fastest and customerfriendly support I’ve been in touch with. Highest rating possible!! Keep up the good work!
Rated 5 out of 5
3ejoueur –
Awesome support !
Rated 5 out of 5
fendt1 –
Works really good!
Rated 5 out of 5
dinpapa –
The customer support is truly amazing! I had an issue with my plugin and the fix was applied quickly,efficiently and professionally. The agent handling my ticket was very polite and was able to understand everything I was telling him. Couple all that with the flexibility and power of an already amazing plugin, well, it is definitely five stars from me 😉
Rated 5 out of 5
runoffmedia –
Great customer support, and nice plugin as well – note, I would like to have support forum available to search instead of having to contact support with my silly questions. 🙂
Rated 4 out of 5
nespiral –
Rated 4 out of 5
perfrykner –
Great customer support. Flexible discount rules.
Rated 5 out of 5
odirlon –
Best plugin, best support. Congratulations!
Rated 5 out of 5
azwan2291 –
Achieve my expectation in providing the functions I need.
Rated 5 out of 5
moskoo –
Rated 5 out of 5
tissaabeywickrama –
Highly satisfied prompt service.
Rated 5 out of 5
ppcervone –
very quick and fast support
Rated 5 out of 5
PieterVH13 –
Seriously: buy this plugin. This author is an amazing guy/company which helped me out a lot when I had a problem. Talking about setting up a Facebook App for me to get like per discounts to work. Really never experienced this kind of service before from any developer. He did all without complaining, while I already gave up when I thought I wasn’t able to get it to work. No words for this: this is one of the good guys.
Rated 5 out of 5
cagedfish –
Customer support is beyond excellent, plugin didn’t have functionality which client wanted, they added the functionality in no questions asked. Fantastic – would recommend to all
Rated 5 out of 5
Antena1BR –
Well written and functional plugin and the authors are super responsive on questions and sugestions.
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Jenny van der Molen (verified owner) –
handy plugin for webshops that work with graduated prices. Always fast and friendly response from support.
Juan Marsicano (verified owner) –
Great plugin that make discounts easy for costumers. And really great support! It was not working and they take time to check the problem.
Mderob –
Very useful plugin and competent technical support, available and quick to solve problems!
ARNAUD KASTNER –
Nice plugin, a must have for any Woocommerce website !
Adam Vesterager (verified owner) –
This plugin made it possible to give my Mailchimp list a discount when shopping, which was awesome. The support is super friendly and quick to reply.
OJ-K –
We 100% recommend this plugin. The support team analyzes and gives you options so you can achieve your goals. Thank you team
Maëlle –
I had difficulty activating the plugin on a customer’s website. I contacted the after-sales service and they cleared the situation for me very quickly.
I am delighted to have called upon them.
Wei Ling Kuo –
The payment charged was an error issue and I reported it to customer service. The service was very grateful. He is patient to make corrections. I love this plugin and it solved the marketing pricing set up all in one shopping stop. I would renew it next year!
Rosa (verified owner) –
Amazing customer support, quick and efficient.
Diana de Crozals –
I’m very happy with this plugging.
The customer support its amazing. They are reactive, fast and always answer all questions.
Excellent contact. Thanks to Adeniran for your help and patience.
Xavier NUEL –
Very good module. The implementation of promotional rule is simple and effective.
The support was able to resolve our concerns in record time.
Well done !!
Olivia Martin (verified owner) –
The conditional discount plugin works great and the technical support is fantastic. The techs were very responsive via the chat function. I feel confident I will continue to use more features this plug in has to offer on future site builds.
Ieva –
Great plugin that has many options and also great support that helped to solve all the issues we had!
contact1 (verified owner) –
Great plugin, Great support!
Consult & Co Digital (verified owner) –
Hotfix with French taxes issue within a day. Very good support, and very good plugin.
myriam (verified owner) –
des techniciens ont passé beaucoup de temps à m’aider gracieusement et le plugin est à un prix très correct vu ses capacités
j’en suis très contente!
Seb (verified owner) –
This is a really great discounts plugin which caters for any type of discount. The interface is easy to use and the support team are very quick to respond and super helpful!
KONSTANTINOS PAPASTATHOPOULOS (verified owner) –
The plugin works really well (it has no errors so far and it is well optimized) and it is very easy to use. The support is also very quick to respond, they are really helpful and they are very fluent in english so you will have no trouble solving any issues that you might encounter.
Si Omar (verified owner) –
Very good and dependable plugin
Douglas Lockett (verified owner) –
Super fast customer service!
Oleksandr Osmichenko (verified owner) –
Quick and great support. Unique approach to each customer and their needs! Your discounts will be in good hands!
ian p –
Great support – lightening fast and very informative. Got me up and running in no time.
Bernard Chabrol (verified owner) –
Great support from Adeniran ! thanks the plugin works fine.
Ole Eng –
Great plugin, does what it promises, and awesome support. Thank you!
Manon –
Thanks for your great support.
satia.daelli (verified owner) –
Fast Support!!
Ton (verified owner) –
Bought this plugin because of its many possibilities. Unfortunately from the first moment problems with the plugin. Incorrect calculations, offers that become inactive etc. etc. Even with the help of the hepldesk we don’t get the problems solved. In our case we have never been able to use the plugin, and after a wp udate we tried it again, but there is no solution. Gone plugin, no refund. We were told that this is allowed by law. True our time had passed, but it has been forgotten that the plugin was under continuous development….
Again the idea is great, too bad the plugin doesn’t work…. a waste of my money!
Hermann –
Hello Ton,
I’m sorry you’re experiencing these issues. Due to the nature of wordpress where any developer can code and release it’s plugin or theme, it’s very difficult to keep a plugin entire compatible with thousand of others especially those who don’t follow the guidelines and create compatibility issues for everyone else. The best way for us to help is to setup a staging area where we can determine the conflict sources and help. And our last conversation 9 days ago about that was left unanswered…
Laurynas (verified owner) –
I’ve bought this plugin, because I needed to create a discount and I could not find another way to do it. What I have noticed first was how easy it is to use, everything is really clear. However that was not the thing that impressed me the most. The discount that I created didn’t work for some reason and it seemed that there were no easy fix for it, but the technical support did EVERYTHING there was to do to help me. They replied fast and fixed every issue and stayed with me for every little thing that was bothering me. The communication they provide is worth every cent of the product price. Thank you!
Stephen Huart –
Good plugin
Rick Chiantaretto (verified owner) –
I found your plugin because it became very clear that my products were of interest to people, but shipping costs caused abandoned carts. No one likes shipping costs!
To meet customer expectations, I needed to offer free shipping, but couldn’t make that happen on products or sales where the margin was low. I specifically looked for a solution that could allow me to do shipping tiers based on cart totals, and your plugin was the magic that made it happen.
“Imagine my surprise when I thought, I want to offer discounts to my mailing list subscribers, and found out I could do it!”
Peter Stidsen –
A very nice plugin which does a great and flexible work. Very great support when in need of that.
Ashley –
This is an incredible plug-in. Works perfectly, operates very fast and has little to no overhead on the site.
The code must be very efficient. So a big tick to the coding team who worked on this plug-in.
The support person we spoke with was very knowledgable and responded fast, something you rarely see these days.
Thanks Discount Ap – you guys rock!
Hardcore SARMS USA
Hermann –
Hello Ashley,
THank you for such great review. This is the kind of review that makes our day 🙂
myriam –
the plugin keeps its promises despite some bugs. The addition of a gift to the cart page sends to the home page so it would be more normal to stay on the shopping cart page, can we correct this redirect?
Donald Faly (verified owner) –
Hi Myriam,
This should not normally redirect to the home page. Can you start a chat by clicking on the live chat button on the bottom right so we can help you fix this bug?
trungit.nt (verified owner) –
Quickly support
Paul K. (verified owner) –
This seems to be the ONLY plugin on the market that will do what I want—namely, discount any item based on OTHER items already in the cart. It’s relatively simple to set up, and support was very responsive and helpful when I had trouble. My only complaint is that I can no longer use Woocommerce coupon codes for customers. The coupon codes will reek havoc on the formulas I created with All Discounts. Perhaps All Discounts could either create a coupon system that can work along side of its discount formulas, or work in conjunction with a built in coupon system like Woocommerce.
Hermann –
Hello,
That’s great you mention coupons! We were thinking about adding a way to be compatible with coupons by adding our own improved coupons system. Would you mind starting a live chat so we can discuss that feature?
mateitudor (verified owner) –
Cons:
You can’t choose a gift quantity, in other words if you have 3 products you can only offer 3 gifts.
You can’t offer a gift every 3 products purchased even though 1/2 of the functionality is there.
You can’t add messages of any kind other than translate the existing ones that don’t make sense.
The support is not helpful nor willing to admit plugin shortcomings.
It could be great but it isn’t.
nik (verified owner) –
Great plugin, very flexible and reliable. Please consider allowing discounts to be applied via admin orders.
lplightle (verified owner) –
I was able to create a Buy 2 Get 1 Free deal across multiple products based on a specific variation (color). This was the ONLY plugin I could find that would accomplish this. Thank you!
Brandon Mack –
When first purchased I had massive amounts of problems with their discounts plugin regarding AND and OR conditions. Instead of fixing the logic to make it work as AND and OR are supposed to, they just updated their documentation to say OUR logic works this way.
The plugin I found out, after enabling and disabling plugins to find the culprit, is throwing mass amounts of PHP errors, causing our error log file to be massive in seconds, consuming resources, and slowing down out site to a stand still causing timeouts on page loads, and since I originally purchased the plugin through Code Canyon and they now removed it from there, I can’t get updates. I don’t even know if the update will fix the issue since they won’t answer any of my emails asking for assistance.
They got my money and don’t seem to care to help me now. Maybe this will get them to reach out so this can be fixed.
Donald Faly (verified owner) –
Hello Brandon,
Sorry you are experiencing these issues. We sent out an email to all our existing clients when we moved this plugin from CodeCanyon, which included how updates will be handled going forward.
Sorry you did not see it.
Our primary support channel is through the chat bot on this site, but I cannot locate any chat from you.
Please can you kickstart a chat so we can help you sort this out? All you have to do is click the Blue chat icon to the bottom right of our site. Thank you
Josef (verified owner) –
A great plugin for discounts!
Rejmarket (verified owner) –
This is a must-have plugin if you use Woocommerce! It is very customizable, it has a ton of features that are easy to configure and use, thousands of real-life sale scenarios and the developer is always improving upon it. I cannot imagine running sales without it. Support has also been great and we are extremely happy with it.
kreytos –
Awesome!
German (verified owner) –
Great plugin! the best I could say. I’ve been traying dozens of plugins like this, but this is the best: most clear, easy, fast and complete solution in the market. Please add “of the same type count” as a condition. Thanks!!
Hermann –
Hello,
Thank you for your kind words. Can you tell me more about the “of the same type count” condition you were referring to?
Kameeleon –
Works good
ybdraz –
most of the features i have try to activate are not working, also when trying to apply some discounts my site went down and was working again only after i have deactivated and deleted the plugin. looks likes the plugin is just not stable and have to many bugs. E.G when i apply a discount with the plugin i dont see the discount price if i use woocommerce to display products – i see the regular price and only if i enter the product page i see the discount price (no matter what i did in the plugin settings)
subidubiY2 –
I love this plugin, and use it continuously since the moment I have purchased it.
blackatlascreative –
Reason for purchasing:
Creating a booth purchasing system for an expo. When 2 booths are purchased next to each other a “double” discount should be applied. I setup a rule that says when order item count = 2 AND items are in a certain product list apply the “Double” discount. This worked well. When 3 booths next to each other are purchased this should be a “Triple” discount. Another rule is setup that says when order item = 3 AND items are in a certain product list apply the “Triple” discount. This worked well on its own. The problem:
When I have three items in the cart AND/OR logic should say these three items are in this group AND the cart item count is 3 so apply the Triple discount. It also applied the double discount implying there are only 2 items in the cart. Their code for items in cart = 2 seems to think it’s an => 2 somewhere in behind. I had to add an extra rule saying AND item count < 3 for the double. I contacted support to address the issue, sent photos of the lists, the rules, tried to get them to walk me through it algorithm style, try to replicate the issue in a sandbox, nothing. I got replies, but they all say I am wrong with barely any explanation or help This is literally the last email I received:
“We have checked. Try these rules relationship with OR Condition. Thats the only way that it might work. Otherwise it is not possible.” That doesn’t make sense. OR means one or the other or both. AND means it has to be both. I need it to be cart count = 2 AND in this product list. If I made it cart count = 2 OR in this product list I run into the exact same problem I am already having. The reason for the 1 star is two things. First, of they can’t figure out simple AND and OR logic which is what this whole plugin relies on, there are probably more issues than I have found. Second, when I contacted them, it took almost a week between each reply and in the end apparently I am just wrong and the plugin won’t be fixed.
terrabyteis –
Plugin works great and has plenty of options. Keep up the good work!
rejmark –
This is a great plugin and the support I received was outstanding. I got the plugin while it was sort of new and the improvements have been tremendous. I have tried several other plugins that did similar things but they never quite worked or were not as easy to setup as this one. The features included are many and can be tweaked for a simple or complex scenario. Whenever something did not behave as expected I contacted the plugin developer and he has helped me everytime. We use this plugin daily for all sorts of sales and I recommend it to anyone that wants sales you can trust to work.
aikadesign –
The discount condition rules are powerful and can be combined to build relatively complex condition rules. +1 for that. However I got truly disappointed when I realized that shipping discounts were not to be found in the list of available discounts. I’d say it’s a fairly essential one for a web shop. Basically two relatively usual discount models cannot be accomplished with this plugin: 1) Buy product that belongs to group X, get free shipping 2) Get x % off from a single product of choice (that customer can choose the product) One more I couldn’t find out, how to make buy 2, take 3 type of discounts with this plugin? I understand these features were not promised either, but I consider them so essential that I wanted to share my experience for other potential buyers, since the plugin description is so promising. Would be good to hear if the author is planning to implement some of these features. And of course, if someone can point out how to accomplish the mentioned models with help of this plugin, then of course I’m more than willing to revise my review.
patrikalienus –
My client had a very specific need: When a customer has chosen to buy X and Y, they should get Z amount off the price of Y. I looked for a _very_ long time, and even WooThemes said such a plugin didn’t exist and that I’d have to get custom work done. But, I was wrong, because this plugin exists!
jeremybijoux –
Purchased the plugin and found a terrible bug and the funny logic problem with it, but the team will only look into it if I provide my customer server and website login detail which I can’t take any responsible if any information mis-used from my client portal. Bug 1: Discounted item doesn’t work on cart calculation, provided a free give to the customer but the cart total still charging the free gift’s price on it!!!! Bug 2: IT DOESN’T MAKE SENSE! If I make the condition of discount as buy A get B free, if I buy 1 A, that’s fine. BUT IF I BUYING 2 A…. they can only get 1 B for free…!!???!! So I asking the team if any setting can solve the calculation problem, they replied: “our plugin don’t have this feature; Should i request a quote from our developers team?” WHY SHOULD I PAY AGAIN TO SOLVE SUCH SIMPLE BUGS??
willyfreites –
Great and Fast Support!
merchandisemx5victas –
fredericvdb –
Le support est un rêve ! Ultra réactif et en plus ils parlent français.
trishah –
I bought this plugin specifically because it has so many options for targeting customers via their state or city. But what I needed, was a way to target another field. I worked with the developers on this custom coding and they were wonderful. They even came up with a more elegant solution. They actually ran into an issue with one of the features I wanted and spent two whole days researching to see if they could make it work (unfortunately WooCommerce dose not allow it) but I was very happy they went above and beyond to try to give me everything I wanted. Bottom line; Excellent work and good communications!
jbek81 –
Excellent support! Great functionality!
terapima –
rocketship_ –
Very flexible. it works perfectly on Avada theme. Very good customer service. 5/5 Thanks!
Pakito85 –
dispone de errores como no excluir cupones de descuento lo cual es un grave error hacer un descuento sobre un articulo con cupon
alex_132 –
This was the only plugin at the market that could fix my way of creating a discount on a variation product in woocommerce. Massive choice of configuration and the fastest and customerfriendly support I’ve been in touch with. Highest rating possible!! Keep up the good work!
3ejoueur –
Awesome support !
fendt1 –
Works really good!
dinpapa –
The customer support is truly amazing! I had an issue with my plugin and the fix was applied quickly,efficiently and professionally. The agent handling my ticket was very polite and was able to understand everything I was telling him. Couple all that with the flexibility and power of an already amazing plugin, well, it is definitely five stars from me 😉
runoffmedia –
Great customer support, and nice plugin as well – note, I would like to have support forum available to search instead of having to contact support with my silly questions. 🙂
nespiral –
perfrykner –
Great customer support. Flexible discount rules.
odirlon –
Best plugin, best support. Congratulations!
azwan2291 –
Achieve my expectation in providing the functions I need.
moskoo –
tissaabeywickrama –
Highly satisfied prompt service.
ppcervone –
very quick and fast support
PieterVH13 –
Seriously: buy this plugin. This author is an amazing guy/company which helped me out a lot when I had a problem. Talking about setting up a Facebook App for me to get like per discounts to work. Really never experienced this kind of service before from any developer. He did all without complaining, while I already gave up when I thought I wasn’t able to get it to work. No words for this: this is one of the good guys.
cagedfish –
Customer support is beyond excellent, plugin didn’t have functionality which client wanted, they added the functionality in no questions asked. Fantastic – would recommend to all
Antena1BR –
Well written and functional plugin and the authors are super responsive on questions and sugestions.